Data Protection

At fashionobsession.net, operated by fylatela v.o.s., we are committed to protecting your personal data and your privacy. This policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our e-shop.

Contact Information:

Company: fylatela v.o.s.
Address: Bancíkovej 1/A, Bratislava - mestská časť Ružinov 821 03, Slovakia
Company ID: 56190620
Email: [email protected]
Data Protection Officer (DPO): You may contact us at the above email address for any queries regarding your personal data.

1. Information We Collect

When you visit our website or place an order, we may collect the following personal data:

• Personal Identification Information: Name, address, email address, phone number.
• Payment Information: Payment details (processed securely through third-party payment processors).
• Technical Data: IP address, browser type, and usage data collected via cookies and similar technologies.

2. Purpose of Data Collection

We collect your personal data for the following purposes:

• Order Processing: To process and deliver your orders, and to communicate with you regarding your purchase.
• Customer Support: To respond to your inquiries and provide customer service.
• Marketing: To send promotional emails, with your consent, about new products, special offers, and updates.
• Improving Our Website: To analyze website usage and improve the shopping experience.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity: For the processing and delivery of your orders.
• Consent: For marketing communications, where applicable.
• Legitimate interest: To improve our services and protect our website against fraud or misuse.

4. Sharing of Data

We may share your personal data with trusted third-party service providers to process payments, deliver orders, and manage our website. These parties are:

• Payment processors: Handling your payment details securely.
• Delivery providers: To ensure the successful delivery of your order.
• Website analytics: We use tools like Google Analytics to track user behavior and improve our website.

We ensure that these third parties are GDPR-compliant and that your data is processed securely.

5. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure it is protected to the same standard as within the EEA by using appropriate safeguards such as standard contractual clauses or relying on the EU-U.S. Data Privacy Framework.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, such as processing orders or complying with legal obligations. For marketing purposes, we retain your data until you withdraw your consent.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You may request a copy of your personal data.
• Right to Rectification: You may request correction of any inaccurate data.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Object: You may object to the processing of your data for marketing purposes.
• Right to Data Portability: You may request that we transfer your data to another service provider.

To exercise any of these rights, contact us at [email protected].

8. Cookies

We use cookies and similar technologies to improve your experience on our website. Cookies help us remember your preferences, provide personalized content, and analyze site usage. You can manage your cookie preferences through your browser settings.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use secure connections (SSL) for processing sensitive information, including payment details.

10. Changes to the Policy

We may update this Data Protection Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes via email or through a notice on our website.

11. Contact Us

If you have any questions or concerns about this policy or your personal data, feel free to contact us at [email protected].